Privacy Policy

Last Updated: December 2024

At Einthusan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming platform and services.

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect the following personal information:

  • Name and email address
  • Username and password
  • Date of birth (for age verification)
  • Payment information (processed securely by third-party payment processors)
  • Communication preferences
  • Profile picture and other optional profile information

1.2 Usage Information

We automatically collect information about how you use our platform:

  • Movies watched, viewing history, and watch time
  • Search queries and browsing behavior
  • Device information (type, operating system, browser)
  • IP address and approximate location
  • Interaction with advertisements and promotional content
  • Technical information about your streaming quality and performance

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences and login information
  • Analyze platform usage and improve our services
  • Personalize content recommendations
  • Deliver relevant advertisements
  • Ensure platform security and prevent fraud

2. How We Use Your Information

2.1 Service Provision

  • Provide access to our streaming platform and content
  • Process payments and manage subscriptions
  • Customize your viewing experience
  • Provide customer support and technical assistance
  • Send service-related communications

2.2 Personalization and Recommendations

  • Recommend movies based on your viewing history
  • Create personalized content categories
  • Suggest content in your preferred languages
  • Customize the user interface to your preferences

2.3 Marketing and Communications

  • Send promotional emails about new content and features
  • Provide information about subscription offers
  • Conduct surveys and market research
  • Send newsletters and platform updates

3. Information Sharing and Disclosure

3.1 Service Providers

We may share your information with trusted third-party service providers who help us operate our platform:

  • Payment processors for subscription billing
  • Cloud hosting providers for data storage
  • Analytics providers for usage insights
  • Customer support platforms
  • Email and communication service providers

3.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal process or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Investigate violations of our Terms of Service

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy.

4. Data Security

We implement comprehensive security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure servers with regular security updates
  • Access controls and authentication systems
  • Regular security audits and vulnerability testing
  • Employee training on data protection practices
  • Incident response procedures for potential breaches

5. Your Rights and Choices

5.1 Account Management

  • Update your personal information through account settings
  • Change your password and security preferences
  • Manage communication preferences
  • Delete your viewing history

5.2 Privacy Controls

  • Opt out of promotional emails
  • Disable personalized recommendations
  • Manage cookie preferences
  • Control data sharing with third parties

5.3 Data Access and Deletion

You have the right to:

  • Request a copy of your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Restrict or object to certain data processing
  • Data portability to another service

6. International Data Transfers

Our services may involve transferring your information to countries outside your residence. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Consent for specific transfers when required

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

For users between 13 and 18, we may require parental consent before collecting certain types of personal information.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Until account deletion
  • Viewing history: 2 years or until deletion requested
  • Payment information: As required by financial regulations
  • Support communications: 3 years
  • Legal compliance data: As required by applicable laws

9. Third-Party Links and Services

Our platform may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Advertising and Analytics

We work with advertising partners and analytics providers who may use cookies and similar technologies to:

  • Display relevant advertisements
  • Measure advertising effectiveness
  • Analyze platform usage patterns
  • Improve our services and user experience

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through:

  • Email notifications to registered users
  • Prominent notices on our platform
  • Updates to this page with revision dates

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

  • Email: privacy@einthusan.com
  • Data Protection Officer: dpo@einthusan.com
  • Mailing Address: Available on our contact page
  • Response Time: We aim to respond within 30 days

13. Regional Privacy Rights

13.1 European Union (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.

13.2 California (CCPA)

California residents have specific rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to opt-out of the sale of personal information.

This Privacy Policy is designed to be transparent about our data practices and to give you control over your personal information. We are committed to protecting your privacy while providing you with the best possible streaming experience.